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Deputy Manager

Deputy Manager

Selco Builders Warehouse CareersOrpington, London, UK
30+ days ago
Job type
  • Full-time
Job description

What You'll Be Doing

Driving Operational Excellence

  • Lead the daily operation of the store, ensuring smooth, safe, and legally compliant processes at all times
  • Implement store operations strategy to support sales growth and a great customer experience
  • Ensure store labour is effectively deployed within budget to meet service and trading needs
  • Monitor and manage performance against key KPIs, including sales, margin, cost control, and compliance
  • Take ownership when acting as the most senior leader on site, ensuring store standards, safety, and service are maintained

Leading People & Culture

  • Inspire, support, and challenge your team to deliver their best through clear direction and coaching
  • Foster a positive, collaborative team culture-lead by example and live Selco's values every day
  • Manage, brief, and develop direct reports, including recruitment, induction, and ongoing performance reviews
  • Empower colleagues to make decisions, encouraging ownership and accountability at all levels
  • Recognise great performance and support your team through change with strong communication and clarity

    • Delivering for Our Customers

  • Set the tone for outstanding service, aligned with our value of being brilliant for our customers

    • Support colleagues in resolving customer issues...

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    Deputy Manager • Orpington, London, UK