Customer Service Advisor - Sales

Join to apply for the Customer Service Advisor - Sales role at STARK Building Materials UK

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We\'re not just a team; we\'re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you\'re looking for a place where your ideas are not just welcomed but celebrated, you\'ve found your home!

Responsibilities

• Acknowledge every customer, ascertain their needs and wow them with quick and efficient service
• Ask open questions to build strong relationships and understand our customers\' current and future requirements so we can support all their needs
• Maintain excellent standards across the counter, shop floor and yard
• Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles
• Adhere to all company practice and policy, especially in relation to health and safety, compliance and business controls
• Provide advice on products and services with particular attention to cross-selling packages and services such as Build Aviator and Tool Hire
• Understand our pricing approach and communicate credible prices
• Support business initiatives to increase sales, margin and service
• Continually develop knowledge of core and specialist product lines to meet customer needs

Qualifications and attributes

Benefits and opportunities

Why STARK Building Materials UK

We are dedicated to delivering exceptional service and helping you elevate your career within a supportive, growth-focused environment.

What\'s Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to support you through the application and interview process.

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