Job Responsibilities
Safety
- Ensure that all activities related to the job are carried out with safety as a first priority including customer site compliance
- Ensure that incidents and near misses are followed up appropriately with relevant customers
- Conduct task observations and develop stakeholder safety culture
Planning & Reporting
Develop profitable sales strategiesAssist in preparation of PLT, Budgets and sales forecasts. Produce Business Line reportsPilot sales & profitability taking corrective action to ensure targets are metUnderstand technical & legislative information relevant to market segmentsLiaise with technical & commercial departments in ParisAccount Management & Sales
Excellent knowledge of market segmentsCommercial & technical understanding of customer’s businessEnsure strong long-term customer relationships at multiple organisational levelsDevelop, manage and deliver customer account plans (Key Account, Distributor, Direct customers)Liaison with International Key Account managers for sustainable customer relationshipsManagement and application of pricing policies, ensuring correct SAP entry and invoice processingPricing and contract negotiation meeting business objectivesPromote added-value services and differentiate Total’s offer ensuring sales and services to customers are followed upPilot consignment stock and adherence to company standardsCredit Management (Credit Limits, Credit Review, Marketing Risk, DSO & Aged Debt) – ensure customers pay to termsInvestigation, resolution and follow-up of customer complaintsCRM (Salsa) & Market Development
Use Salsa in line with B2B Excellence guidelinesVisit frequency, data input, visit reports, action plan follow-up, management of opportunities…Application of market information (customer, products, competition…) to develop effective business line strategiesAnalyse and understand market trends carrying out ad-hoc reports and studiesDiscover new application areas for existing productsProspect for new customersPromote cross-sellingRepresent the company at exhibitions and associated eventsUse of company digital toolsProvide holiday and sickness cover for team members
Cross-functional support, interacting with departments supporting Special Fluids promoting efficient ways of working
Qualification / Skills Needed.
Strong commercial acumen, negotiating skills, presentation skills and an effective communicator.Relevant technical qualification or strong ability to quickly grasp key issues regarding products & customer requirement.Good level of PC literacy & MS systems.Highly organized with great attention to detailBenefits
Private HealthcareEnhanced Pension ContributionEmployment Assistance ProgramCycle to work schemeGym DiscountsAnd much more!Diversity and Inclusion
One of our values is to have respect for each other. Creating an inclusive environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our employees have the same opportunity to success, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organization or minority group.