Talent.com
This job offer is not available in your country.
Associate Director

Associate Director

MainstayBirmingham, England, United Kingdom
30+ days ago
Job type
  • Permanent
Job description

Location : Field based covering a portfolio in / around Birmingham

Salary : Competitive Salary plus benefits

Contract : Permanent

Hours : Monday to Friday : 9am to 5pm (35 hours per week)

Why FirstPort?

FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company.

By joining us as an Associate Director ,you will play a pivotal role in achieving our vision :

  • Impactful Work : You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers.
  • Professional Growth : With access to accredited training and development programmes, you will be empowered to reach your potential.
  • Supportive Environment : We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
  • A Future of Opportunity : Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.

At the core of everything we do are our leadership principles :

  • Collaborative : We work together, combining expertise to deliver outstanding outcomes for our customers
  • Consistent : We deliver dependable results, building trust with customers and colleagues.
  • Simple : We simplify the complex, ensuring our financial processes are straightforward and understood.
  • Clear : We communicate with clarity, making information accessible and transparent to all stakeholders.
  • Your Role, Your Impact

    As an Associate Director ,you will manage a team of Property Managers across the West Midlands, ensuring smooth operations and exceptional service delivery. Lead and inspire a team of property managers, fostering their growth through regular performance reviews, feedback, and coaching. Drive success by ensuring KPIs and SLAs are consistently achieved, while creating a supportive and high-performing team environment.

    Key Responsibilities :

  • Lead cross-functional meetings to set and review portfolio priorities, focusing on process improvements.
  • Drive service innovation and promote a culture of service excellence across the team.
  • Lead business development efforts, including sales meetings, presentations, and bids for growth and profitability.
  • Oversee Property Manager action plans, managing risks and implementing corrective actions for at-risk schemes.
  • Conduct regular site audits and monitor KPIs to ensure standards are met across the portfolio.
  • Ensure compliance with Health & Safety policies and procedures, addressing any non-compliance issues.
  • Manage escalated complaints, providing resolutions and handling major legal matters with support from the legal team.
  • Proactively manage contractors and consultants to ensure efficient project completion within scope and specification.
  • Required Skills & Qualifications :

  • Property management professional with experience in managing a multi-property portfolio.
  • Inspirational leader with experience in managing teams to deliver exceptional customer service.
  • Confident and articulate communicator, able to build relationships with diverse customers and clients.
  • Resolution-focused with a creative approach to problem-solving and effective issue resolution.
  • Comprehensive understanding of Health & Safety regulations, building safety, and Leasehold management principles.
  • What’s in it for you?

    Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.

    Diversity

    We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.

    Ready to make a difference?

    If you’re ready to take the next step in your career and make a difference we’d love to hear from you!

    All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

    Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK.

    Elevate your career. Reset the standard. Join FirstPort.

    #J-18808-Ljbffr

    Create a job alert for this search

    Associate Director • Birmingham, England, United Kingdom

    Related jobs
    • Promoted
    Associate Director Collaborative Partnering

    Associate Director Collaborative Partnering

    WSP in the UK & IrelandBirmingham, England, United Kingdom
    Part-time
    Associate Director Collaborative Partnering.The Associate Director, Collaborative Partnering (ADCP) works as a hands-on practitioner, performance coach and trusted advisor internally, with collabor...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director Construction

    Associate Director Construction

    ZipRecruiterBirmingham, England, United Kingdom
    Full-time +1
    Join us on the heart-warming journey with a team that is a top leader in the rehabilitation industry.Encompass Health is the leader in the inpatient rehabilitation industry; you\'ll feel the Encomp...Show moreLast updated: 17 days ago
    • Promoted
    Associate Director (Landscape)

    Associate Director (Landscape)

    Anderselite LtdCheltenham, England, United Kingdom
    Full-time
    Associate Director required for busy multi-sector client.Your responsibilities will include leading the Landscape and Environmental team to manage the timely and profitable delivery of projects as ...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director. CDM Principal Designer Services

    Associate Director. CDM Principal Designer Services

    The Health and Safety Partnership LimitedBirmingham, West Midlands (County), United Kingdom
    Full-time
    Associate Director – CDM / Construction Safety Location : Flexible Hybrid (North West HQ 2 days / week) Salary : £80,000–£90,000 + £8,500 Car Allowance + Pension + Private Health + Life Insurance Progr...Show moreLast updated: 29 days ago
    • Promoted
    Associate Director - Procurement

    Associate Director - Procurement

    Maxim RecruitmentBirmingham, England, United Kingdom
    Full-time
    An excellent opportunity for an Associate Director in Procurement to join a global, multidisciplinary consultancy in Birmingham. The successful Associate Director will collaborate with a highly skil...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director - Building Services

    Associate Director - Building Services

    Ramboll Group A / SLichfield, England, United Kingdom
    Full-time
    We invite you to bring your expertise as a Building Services Associate Director to join our Building Services team based in Birmingham. We are looking for an inspirational leader to help grow our Bu...Show moreLast updated: 2 days ago
    • Promoted
    Associate Director, M&A Advisory

    Associate Director, M&A Advisory

    InterpathBirmingham, England, United Kingdom
    Full-time
    Interpath is an international and fast-growing advisory business with deep expertise in a broad range of specialisms spanning deals, advisory and restructuring capabilities.Interpath delivers tangi...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Relationship Director

    Associate Relationship Director

    Ashbridge Partners LtdStow-on-the-Wold, England, United Kingdom
    Full-time
    Be among the first 25 applicants.Ashbridge Partners Ltd provided pay range.This range is provided by Ashbridge Partners Ltd. Your actual pay will be based on your skills and experience — talk with y...Show moreLast updated: 30+ days ago
    • Promoted
    Tax Advisory Associate Director

    Tax Advisory Associate Director

    Forvis MazarsBirmingham, West Midlands (County), United Kingdom
    Full-time
    At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world.Together, we grow, belong and impact. You'll be supported to learn, explore and develop from day one.We ...Show moreLast updated: 9 days ago
    • Promoted
    Associate Director - MPA. Major Projects Advisory, Commercial Advisory and Assurance

    Associate Director - MPA. Major Projects Advisory, Commercial Advisory and Assurance

    KPMG United KingdomBirmingham, England, United Kingdom
    Full-time
    This job is brought to you by Jobs / Redefined, the UK's leading over-50s age inclusive jobs board.We ar e seeking an exceptional Associate Director to help expand our strategic partner capability ac...Show moreLast updated: 12 days ago
    • Promoted
    Associate Director (Landscape)

    Associate Director (Landscape)

    AnderseliteCheltenham, Gloucestershire, UK
    Full-time
    Associate Director required for busy multi-sector client.Your responsibilities will include leading the Landscape and Environmental team to manage the timely and profitable delivery of projects as ...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director

    Associate Director

    Emeria UKBirmingham, England, United Kingdom
    Permanent
    This job is brought to you by Jobs / Redefined, the UK's leading over-50s age inclusive jobs board.Field based covering a portfolio in / around Birmingham. Competitive Salary plus benefits.Monday to Fri...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director - Procurement

    Associate Director - Procurement

    Turner & TownsendBirmingham, England, United Kingdom
    Full-time
    Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.Working with our clients across real estate, infrastructure, energy and natural resourc...Show moreLast updated: 11 days ago
    • Promoted
    Associate Director

    Associate Director

    Carrington WestBirmingham, West Midlands (County), UK
    Full-time
    Associate Director Are you an ambitious planning professional ready to step into a senior leadership role? As an Associate Director you will be joining a leading multi-disciplinary private consult...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director (Architecture)

    Associate Director (Architecture)

    Conrad Consulting LtdCoventry, West Midlands (County), UK
    Full-time
    Are you a visionary Architect ready to take the next bold step in your career? A thriving, design-led multidisciplinary practice in Coventry is seeking an accomplished Associate Director to lead it...Show moreLast updated: 6 days ago
    • Promoted
    M&A Associate Director

    M&A Associate Director

    RSM UKBirmingham, England, United Kingdom
    Full-time
    Cambridge, Cambridgeshire, United Kingdom.Edinburgh, Edinburgh, United Kingdom.Glasgow, Glasgow, United Kingdom.Guildford, Surrey, United Kingdom. Milton Keynes, Buckinghamshire, United Kingdom.Newc...Show moreLast updated: 30+ days ago
    • Promoted
    Lease Advisory Associate Director

    Lease Advisory Associate Director

    Joshua Robert RecruitmentBirmingham, West Midlands (County), United Kingdom
    Full-time
    About the Client : Join one of Birmingham’s most exciting and high-performing property consultancies, where ambition meets expertise. A fast-growing SME with a national client base and a reputation...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director EICA Engineering

    Associate Director EICA Engineering

    MatchtechBirmingham, West Midlands (County), United Kingdom
    Full-time
    My Client is recruiting for an Associate Director EICA Engineering in the Water Sector Location : Birmingham, Surrey or Bristol with Hybrid working. Are you ready to take up a vital role in shaping ...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director, Patent Box R&D

    Associate Director, Patent Box R&D

    Deloitte LLPBirmingham, England, United Kingdom
    Full-time
    The UK government provides tax incentives to businesses performing R&D and developing / exploiting patented technology; Deloitte’s Innovation tax services group is a market leader in helping clients ...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director - Transaction Services

    Associate Director - Transaction Services

    KPMG United KingdomBirmingham, England, United Kingdom
    Full-time +1
    This job is brought to you by Jobs / Redefined, the UK's leading over-50s age inclusive jobs board.Our Transaction Services practice comprises approximately 500 people across the UK, organised to ali...Show moreLast updated: 30+ days ago