Direct message the job poster from Clear Futures Recruitment Ltd
Our client, a legal firm based in Bromley, is seeking a talented and proactive IT Support Engineer to join their dynamic team. This team plays a critical role in ensuring that the firm’s IT infrastructure runs smoothly, securely, and efficiently.
As their IT Support Engineer, you will provide top-notch technical support to end-users, ensuring the seamless operation of the firm’s IT systems. You will troubleshoot hardware and software issues, perform system maintenance, assist in managing network & server operations, and help ensure their systems are both effective and secure.
Responsibilities
- Technical Support : Deliver first and second-line support for hardware, software, and peripherals.
- System Maintenance : Conduct routine updates, patches, and backups to ensure system performance.
- User Assistance : Provide training and support on IT resources and legal-specific applications.
- Network & Server Support : Assist in managing network issues and server administration tasks.
- Incident Management : Track and resolve support requests through their ticketing system.
- Project Support : Collaborate on IT projects, deploying new technologies and systems.
Qualifications
Bachelor’s degree in Computer Science, Information Technology, or related field.2+ years of IT support experience, preferably within a law firm.Relevant certifications (MCP) are advantageous.Proficient in troubleshooting and supporting Windows / macOSFamiliarity with ITIL or similar incident management frameworksStrong problem-solving skills and attention to detail.Excellent communication abilities.Customer-focused with a commitment to excellence and integrity.Valid UK driving license and reliable vehicle essential for travel between office locations.Flexible Working : Hybrid working modelProfessional Development : Access to ongoing training and opportunities to grow within the firm.Benefits
Hybrid working model availableAbout the role
If you are ready to take on a challenging role in a supportive and dynamic environment, apply now!
#J-18808-Ljbffr