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IT Support Engineer

IT Support Engineer

Clear Futures Recruitment LtdBromley, England, United Kingdom
2 days ago
Job type
  • Full-time
Job description

Direct message the job poster from Clear Futures Recruitment Ltd

Our client, a legal firm based in Bromley, is seeking a talented and proactive IT Support Engineer to join their dynamic team. This team plays a critical role in ensuring that the firm’s IT infrastructure runs smoothly, securely, and efficiently.

As their IT Support Engineer, you will provide top-notch technical support to end-users, ensuring the seamless operation of the firm’s IT systems. You will troubleshoot hardware and software issues, perform system maintenance, assist in managing network & server operations, and help ensure their systems are both effective and secure.

Responsibilities

  • Technical Support : Deliver first and second-line support for hardware, software, and peripherals.
  • System Maintenance : Conduct routine updates, patches, and backups to ensure system performance.
  • User Assistance : Provide training and support on IT resources and legal-specific applications.
  • Network & Server Support : Assist in managing network issues and server administration tasks.
  • Incident Management : Track and resolve support requests through their ticketing system.
  • Project Support : Collaborate on IT projects, deploying new technologies and systems.

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • 2+ years of IT support experience, preferably within a law firm.
  • Relevant certifications (MCP) are advantageous.
  • Proficient in troubleshooting and supporting Windows / macOS
  • Familiarity with ITIL or similar incident management frameworks
  • Strong problem-solving skills and attention to detail.
  • Excellent communication abilities.
  • Customer-focused with a commitment to excellence and integrity.
  • Valid UK driving license and reliable vehicle essential for travel between office locations.
  • Flexible Working : Hybrid working model
  • Professional Development : Access to ongoing training and opportunities to grow within the firm.
  • Benefits

  • Hybrid working model available
  • About the role

    If you are ready to take on a challenging role in a supportive and dynamic environment, apply now!

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    It Support Engineer • Bromley, England, United Kingdom

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