Restaurant Team Member

Restaurant Team Member

Location : BT23 8NN

Salary : Hourly paid

Job Type : Full-time & Part-time available

Want to change up your career and join a company where there’s never a dull moment?

Work with like-minded people delivering a unique product to the UK market with true Canadian hospitality.

Tim Hortons is expanding across the UK, and we need brilliant people like you to help us.

Tim Hortons is a part of Canada's fabric, with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee. We are growing in the UK with plans to open hundreds of restaurants over the next 10 years.

We prioritize customer satisfaction and are looking for outgoing Restaurant Team Members to join our team on a permanent basis. In return, you will receive an hourly wage in line with the National Minimum Wage and opportunities for growth and career development.

As a Restaurant Team Member , you will create exceptional guest experiences. Whether greeting guests or preparing bakery items, your energy and passion for service will make you a top team member in this fast-paced environment.

Ideal candidates will be positive team players with previous customer service experience in a dynamic, fast-paced setting. You should have excellent communication skills, a customer-focused attitude, and flexibility to work various hours, including early mornings, afternoons, evenings, and weekends.

If you are passionate about customer service, thrive on customer satisfaction, and love coffee, we encourage you to apply for our Restaurant Team Member position.

Your key responsibilities include :

• Welcoming customers with a smile and being genuinely friendly
• Providing fast, friendly, and accurate service
• Resolving simple customer inquiries and referring complex issues to a Manager
• Ensuring food is prepared, stored, and maintained according to health and safety standards
• Carrying out temperature checks and recording results
• Completing daily and weekly cleaning schedules
• Maintaining quality, speed, cleanliness, and sanitation standards
• Following performance standards and shift manager instructions
• Contributing to the restaurant's goals and targets
• Maintaining operational and kitchen areas to exceed cleanliness and comfort expectations
• Reporting near misses, injuries, and illnesses promptly
• Following safety procedures and wearing PPE when instructed

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