Branch Manager

BRANCH MANAGER

Are you looking for a challenge in a fast-paced environment? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided.

As Branch Manager,you will be responsible for leading and developing a great team whilst striving to exceed your KPIs. You will drive the branch forward by increasing business levels and ensuring premier quality service to new and existing customers. The role will involve recruiting, training, and managing the staff within the branch with the assistance of the in-house HR and Recruitment teams.

At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time.

What can we offer you?

Company Car

30 days holiday, inclusive of bank holidays

Contribution to Group Personal Pension Scheme

Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers

Funded Summer and Christmas events

Cycle to Work Scheme

Discounted car hire rates

Potential to earn bonus payments above your basic salary

About you

Hardworking individual with the ability to work in a team and independently in a fast-paced environment

Ability to show great attention to detail

Ideally, you will have previous management experience in the service industry.

Excellent customer service and communication skills

Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check.

How will your days look?

In your role, you will oversee the smooth running of your rental branch and exceeding customer expectations. In a typical day, you will ensure all reservations, bookings and enquiries are handled promptly and efficiently whilst identifying sales opportunities and motivating your team in upselling. You will manage the damage process and ensure your team are fully trained on the process and ensure all service level agreements are met. As this is a fast paced, and sometimes a high-pressure environment, you will need to always project an upbeat and professional persona to help your teams morale.

This role is 40 hour per week contract, working across the week as branches are open on the weekend.

About us :

We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do.

We offer short- and long-term rentals with a wide range of fleets : economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located.

Apply now !

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