Business Analyst

We’re looking for a curious, collaborative and confident Business Analyst to join our ICT, Data and Digital team at Wythenshawe Community Housing Group (WCHG).

This is a great opportunity to play a hands-on role in improving how we work across the organisation — helping teams understand current challenges, design better processes, and turn ideas into practical solutions that make a real difference for colleagues and customers alike.

While the role offers hybrid working, a regular on-site presence (at least two days per week) is essential to support collaboration, workshops and relationship-building across our services.

About the role

As a Business Analyst, you’ll work across a range of projects and improvement initiatives, partnering with colleagues at all levels of the organisation. You’ll use insight, data and stakeholder engagement to understand how things work today and help design how they could work better tomorrow.

From mapping processes and gathering requirements to supporting testing and implementation, you’ll play a key role in ensuring change is well understood, inclusive and delivers real value.

What you’ll be doing

• Analysing current (“as is”) and future (“to be”) processes to identify opportunities for improvement, efficiency and consistency
• Working with stakeholders to capture, prioritise and document business requirements
• Facilitating workshops and conversations that bring people together and build shared understanding
• Supporting transformation and digital projects by shaping solutions, acceptance criteria and test approaches
• Contributing to the selection and implementation of digital tools that meet business needs
• Championing continuous improvement and good business analysis practice across the organisation

As an Investors in People Health & Wellbeing recognised employer we offer a wide range of benefits such as;

About Us

Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.

We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice, where differences are recognised as strengths in delivering our purpose. WCHG operates anonymous recruitment selection practices. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes.

Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities.

Application Deadline – Sunday 1st February

Please note the above date is subject to change, and the advert may be closed early dependent on applications received. If you are interested in applying, don’t wait!

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