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Account Manager

Account Manager

Ascential Group LtdLondon
30+ days ago
Salary
£35,000.00–£45,000.00 yearly
Job type
  • Full-time
Job description

We're looking for an Account Manager to join our team in London as part of our Sales function.

Your Role : You will be responsible for retaining a proportion of our existing retention clients and identifying new commercial opportunities and driving growth within this cohort, whilst delivering excellent customer service. You will be looking after a mixture of tier 2 and tier 3 accounts for Money20 / 20 Europe, developing and executing account plans

Key Responsibilities

  • You will be committed to customer service excellence and will have a role in developing and managing partnerships and business relationships with our key stakeholders
  • Successfully achieve sales / revenue targets and performance objectives while managing time objectives both office and outside client meetings
  • Managing and selling to existing customers, from a prescribed account list, constantly looking at ways to retain them and upsell
  • Effectively manage outgoing calls and meetings, both by phone and face to face in line with the KPIs expected and agreed to grow the business
  • Ensure client relationships are always created and maintained
  • Successfully achieve specified targets and performance objectives for sponsorship within your remit. Performance will be measured through clearly defined KPIs
  • Be knowledgeable about the market, customers, competitors and products to sell solutions to customers effectively
  • Maintain a strong sales pipeline through effective relationship building, call management and lead generation
  • Ensure accurate use and maintenance of system supporting sales activities (Salesforce)
  • Ensure sales administration activities (reports, meetings, plans etc.) are completed in an effective and timely manner
  • Continually seek ways of improving contribution to the business and service to customers through research into the industry as well as your customer base

Your Experience

  • Strong experience in a client-facing role
  • Proven success in meeting renewal targets and / or new business growth targets
  • Excellent oral and written communication skills as well as excellent presentation skills
  • A Proven track record of coming up with consultative solutions for clients
  • Must be extremely customer service oriented with a passion to exceed client expectations
  • Must be detail-oriented and organised; able to multitask and think quickly; a fast learner
  • Must be self-motivated and energetic; able to work independently with minimal supervision
  • Good computer skills (basic knowledge of Word, Excel, PowerPoint); knowledge of Salesforce
  • Interest and / or experience in financial services / fintech / tech
  • If you don't meet every single requirement, we'd still encourage you to apply. At Money20 / 20 , we are committed to creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to apply.

    Who are we?

    Money20 / 20 is the world’s leading premium content, sales and networking platform for the global money ecosystem.

    From in depth analytics to inspirational speakers, our world-class insight and networking opportunities help our customers stay ahead – powering strategies and switching mindsets.

    The future promises a faster, smoother, more connected money ecosystem. Money20 / 20 promises the clearest, sharpest vision of what’s next. Find out more at .

    Money20 / 20 is part of Ascential plc . Ascential takes the world’s leading brands to the heart of what’s next for their industries. We do this through our events, intelligence products and advisory services. Our 700 people serve a global customer base from more than 100 countries in the large and growing Marketing and Financial Technology sectors. Ascential plc is listed on London Stock Exchange

    Why Choose Us?

    We strive for the highest standards in everything we do. But that’s not just for our customers. We want working for Ascential to be the best career move you’ve ever made.

    Ascential is a people-powered company, and we’re committed to supporting each and every one of them. We publish an annual Diversity, Equity and Inclusion Report that sets out our goals, commitments and progress so far. We invest in Employee Groups, empowering them to run educational events, support charities that they’re passionate about, and share experiences with colleagues. These groups include Able to Thrive, Ascential Pride, Black in Business and Empower Women's Network. And our inclusive recruitment practices and early talent programmes help us to bring curious, passionate people from every walk of life into our team.

    We’re committed to ensuring that the impact of our business on our environment - and the communities we operate in - is a positive one. That means making sure that each event we run is the most sustainable it’s ever been. We also default all of our pension plans to ESG options, so that our people’s savings are invested in ways that help rather than hinder our planet.

    Helping people to connect and drive progress isn’t a business-only goal. We know that the world is a better place when we all lead with heart, supporting charitable causes that make a difference. We provide opportunities to give back through Volunteer Days, our Employee Groups and our charity partner, The Prince’s Trust.

    We value output, not hours. Most of our roles ask for 1-2 days a week in your nearest office. But if that’s not possible for you, let’s talk. Flexible work conversations are actively encouraged here, and always will be.

    Only you know what’s most important to you. That’s why we offer benefits packages that you can tailor to your needs. These include :

  • 25 days of holiday per year - with an option to buy / sell upto 5 days
  • Pension, Life Assurance and Income Protection
  • Flexible benefits platform with options including Private Medical, Dental Insurance, Critical Illness and the Ascential Shares Scheme
  • Employee assistance programme, season ticket loans and cycle to work scheme
  • Volunteering opportunities and charitable giving options
  • Great learning and development opportunities.
  • We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.

    If we inspire you, why not join and inspire us? Find out