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Head of Housekeeping

Head of Housekeeping

Holgates Holiday ParksSilverdale, England, United Kingdom
2 days ago
Job type
  • Full-time
  • Permanent
Job description

Overview

Housekeeping Manager – Holgates Holiday Parks

Location : Cumbria & Lancashire

Contract : Permanent, Full-time

Salary : £29,000 - £32,000 p / a, based on experience

Reports to : Bookings Manager

Lead with Pride. Inspire with Standards. At Holgates, we’ve been welcoming guests to our award-winning holiday parks for decades – offering five-star escapes in some of the most beautiful corners of the UK. Behind every exceptional stay is a hardworking team, and we’re now looking for an experienced Housekeeping Manager to lead our dedicated housekeeping department.

This is more than a management role – it’s about setting the standard, motivating your team, and ensuring every guest arrives to sparkling accommodation and pristine facilities that reflect our reputation for excellence.

What You’ll Do

Housekeeping Manager , you’ll take ownership of our housekeeping operations, from staff training and rota planning through to quality control and guest satisfaction. You’ll balance hands-on housekeeping with team leadership, making sure our accommodation (lodges, caravans, cottages) and shared facilities are always immaculate.

Responsibilities

  • Lead, train, and motivate the housekeeping team to deliver consistently high standards.
  • Set and manage staff rotas, ensuring appropriate cover while working within budget.
  • Carry out daily inspections and post-cleaning checks to guarantee quality.
  • Handle guest queries, complaints, and feedback with professionalism and care.
  • Manage housekeeping consumables, equipment, and stock control.
  • Oversee health & safety and COSHH compliance across the department.
  • Deliver effective inductions, training, and performance reviews for your team.
  • Liaise with other departments to ensure smooth and efficient operations.
  • Step in to provide housekeeping support when needed.

What We’re Looking For

  • Proven experience in a housekeeping management or supervisory role (hospitality or similar).
  • Strong leadership skills with the ability to inspire and support your team.
  • Excellent attention to detail and commitment to high standards.
  • Organisational and time management skills to balance team and operational needs.
  • Confidence in handling rotas, budgets, and staff performance processes.
  • A friendly, approachable personality with great communication skills.
  • Knowledge of COSHH, health & safety, and compliance regulations.
  • What You’ll Get

  • Be part of an award-winning family business with decades of heritage.
  • Competitive salary with opportunities for progression.
  • Free gym membership at selected locations.
  • 20% discount on holidays at Holgates for you and your family
  • Complimentary tea, coffee, and soft drinks on duty.
  • 50% off food for you and your immediate family while on duty
  • Uniform provided.
  • Company pension scheme.
  • Terms and conditions apply. Why Join Holgates? Working at Holgates means more than just a job – it’s being part of a family. We pride ourselves on supporting our team, promoting from within, and giving everyone the chance to grow. Many of our managers started in hands-on roles and have built lasting careers with us.
  • If you’re passionate about hospitality, driven by high standards, and ready to lead a team that makes a real difference to every guest’s experience – we’d love to hear from you.

    Ready to Apply?

    Click Apply Now to send us your CV and tell us why you’d be the perfect fit. We’ll be in touch within 72 hours – we can’t wait to meet you!

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    Head Of Housekeeping • Silverdale, England, United Kingdom

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