Scheme Manager

Scheme Manager – TipTopJob

Location : Markwick Close, Kington

Salary : £15,724.8 per annum

Employment Type : Permanent, Part Time (24 hours per week)

Expiry date : 04 February 2026

Responsibilities

As the Scheme Manager, you will be the friendly face of the scheme, supporting the Delivery Manager with day‑to‑day operations and ensuring our residents feel safe, supported, and empowered to live independently. You will take ownership of essential safety checks, including health and safety, fire safety, and the warden call system, ensuring compliance standards are met and consistently high levels of service are delivered. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you’ll be confident in taking appropriate action to ensure residents’ wellbeing is always prioritised.

Qualifications & Skills

• Experience in housing or customer‑facing roles.
• Strong IT skills (Microsoft Office) and a willingness to learn new systems.
• Excellent record‑keeping and attention to detail.
• A self‑starter with great organisational skills and a passion for helping others.
• A clear communicator who works well with residents, colleagues, contractors, and external agencies.
• A practical problem‑solver who delivers high‑quality work and meets deadlines.
• Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints.

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

We are a Disability Confident Employer. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer.

To apply, please proceed through the link below :

careers.stonewater / jobs / 7010626 : scheme : manager?promotion1776561 : trackable : share : link : total : jobs : jobsite

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