Technical Delivery Manager

Overview

We currently have a Fixed Term Appointment opportunity for a Technical Delivery Manager to join our Digital Services team for 23 months. This role will suit someone who is confident taking accountability for the performance of a delivery team and ensuring outcomes are achieved.

At this level, you will build and maintain teams, making sure they are motivated, collaborating effectively, and focused on delivering digital services. You will identify and remove obstacles, keep delivery momentum, and prioritise what matters most.

You will work in line with Social Security Scotland’s delivery strategy and project management principles, and closely with a range of internal technical teams, suppliers, and stakeholders. You will have responsibility for coordinating the delivery of digital products and services across key platforms, ensuring technology is used to deliver high-quality business services for clients and colleagues.

The complexity and scope of delivery will vary depending on the programme or service area, but in every case, you will play a central role in ensuring successful delivery across the Agency’s portfolio of change.

A delivery manager is accountable for the performance of the team.

Responsibilities

• build and maintain teams, ensuring they are motivated, collaborating and working well.
• identify obstacles and help the team to overcome them.
• focus on what is most important to the delivery of products and services.
• encourage and facilitate continuous improvement of the delivery team.
• the complexity or breadth of products or teams will vary in this role, depending on the context.

Social Security Scotland, an Executive Agency of the Scottish Government, is undertaking the largest and most complex IT and digital change programme since devolution. With a lifetime budget of over £300m, Social Security Scotland is delivering a social security system that will support the people of Scotland for decades to come.

We aim to develop within Social Security Scotland, a positive and inclusive culture, which supports our people to flourish, by embedding a working environment where we all treat each other with dignity and respect and recognise each other’s contributions.

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