Account Manager

Account Manager – Sheet Metal Fabrication

Location : Leicester

Salary : £50,000

Hours : Monday to Thursday 7 : 00am – 4 : 00pm, Friday 7 : 00am – 12 : 00pm (early finish)

About the Company

Our client is a long-established and growing sheet metal fabrication business based in Leicester. Supplying precision-engineered parts to a wide range of industries, they are investing in people and technology to strengthen their team. Due to continued success, they now seek an experienced Account Manager with both customer relationship expertise and hands-on knowledge of JobPack production scheduling software.

The Role

As Account Manager, you’ll act as the vital link between customers and the production team. You’ll manage and grow key accounts, provide accurate updates using JobPack, and ensure customer expectations are not only met but exceeded. This is a great opportunity for someone who enjoys combining customer service with a technical understanding of how jobs flow through a busy sheet metal workshop.

Key Responsibilities

Manage and develop existing customer accounts within the sheet metal sector

Use JobPack (or similar software) to track orders, lead times, and production progress

Communicate accurate job status, quotations, and delivery schedules to customers

Liaise closely with the production team to resolve issues and maintain smooth workflow

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