Field Sales Support Manager

Who we are

We are market specialists within the UK smoking accessories market, with extensive experience in supplying quality products through flagship group brands. We are part of a privately-owned global group of companies. In the UK, we sell, distribute & market an extensive range of the finest quality smokers accessories.

What youll be doing

The position of Field Sales Support Manager has become available within a high-performing Sales & Marketing team. The successful applicant will have the opportunity to bring their own qualities and transferable skills to developing the role in tandem with the team.

You will have full operational control of the Field Sales Team, a group of customer-facing, field-based Account / Sales Managers located strategically across the UK, each managing their own designated territories.

You will be responsible for as a Field Sales Support Manager :

Overseeing the 5 field-based Customer Development Managers

Training, motivating, and directing the team to high performance levels in line with company targets and objectives

Ensuring daily communication with the team, including maintaining high-standard diary management

Preparing and conducting regular individual performance reviews

Offering administrative support to the team in line with company procedures

Participating in periodic customer visits alongside the Customer Development Managers

Implementing and managing various sales initiatives and incentives

Managing and attending trade shows as required

Attending Head Office meetings and review sessions

What we need from you as a Field Sales Support Manager :

Must be comfortable working at High Wycombe office

Full, clean driving licence for a manual car

Within commuting distance of High Wycombe

Strong attention to detail

Ability to communicate at all levels and cross-functionally

Ability to work both within a team and independently

Skills & experience youll bring to us as a Field Sales Support Manager :

Minimum 2 years experience managing people in Customer Service, Sales Support, or Sales / Account Management roles

Excellent customer service approach with the drive to go the extra mile

Commercial awareness with the ability to spot and act on opportunities

Proficiency in Microsoft Office

Strong organisational and presentation skills

Benefits :

Company Car plus Bonus

Pension scheme with employer contributions of 3%

Generous life assurance cover up to 4x salary

Up to 25 paid working days holiday per annum plus Bank Holidays

Employee Assistance Programme

Free onsite parking

Periodic voucher reward schemes

30% profit-related bonus scheme

Monthly internal competitions with great prizes

Occasional other benefits may include :

Attendance at hospitality and trade events

Trade show and seminar attendance

Opportunities to visit our factories around Europe

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