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Customer Service Assistant

Your Co-opCity Of London, England, United Kingdom

20 hours ago

Job type

Full-time

Job description

Overview

Being a Customer Services Assistant with Your Co-op is more than operating tills and stacking shelves. Here you will be part of a business that puts people at the heart of everything they do.

Your shift pattern may include some evenings and weekends, but we value your time outside of work and we'll make sure your rota is available 4-weeks in advance, giving you peace of mind to make the most of your days off. We will review your application as soon as possible and, if it matches the role requirements, one of our recruitment team will get in touch. The next step of the process may include a face-to-face interview with a Store Manager.

Responsibilities

To go the extra mile to ensure customers have a fantastic store experience
To provide customers with a speedy and convenient checkout process
To ensure the store looks presentable for customers
To replenish stock to ensure customers can purchase our wide variety of products
To be actively involved with social activities and during-work-time volunteering hours to support your local community

Qualifications

To be customer focused and deliver excellent store experiences

A natural ability to listen, interact and communicate with customers and team members

Enthusiasm and resilience to support your colleagues during demanding times

Flexibility to work a range of shifts, ranging from daytimes to evenings and weekends

Confidence and a friendly, approachable nature

Benefits

60% discount on your childcare fees

Save 20% on your food shopping expenses

Get up to £500 off your next holiday

Benefit from Wagestream - our financial wellbeing app

Earn paid volunteering hours to give back to your community

Access GroceryAid for dedicated colleague mental health support

Engage in full training and accredited development programs

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Customer Service Assistant • City Of London, England, United Kingdom