Technical Account Manager

Are you a food industry professional with strong technical expertise and a passion for working with customers?

This is a fantastic opportunity to step into a customer-facing role where you’ll support leading food manufacturers and retailers, build trusted relationships, and help shape the future of how technical teams work. With a focus on training, onboarding, and problem-solving, this role offers variety, visibility, and the chance to be part of an exciting period of innovation.

You will be responsible for, but not limited to :

• Managing the onboarding and training process for food technical teams, ensuring seamless adoption across manufacturing sites and supply chains
• Building strong, trusted relationships with technical teams to support their ongoing journey
• Presenting technical data persuasively to customers and at industry conferences
• Running customer meetings, addressing objections, and building conviction in new methods
• Supporting customer site visits across the UK and calls with international customers
• Helping improve technical processes, providing insight into areas such as shelf-life testing, microbial spoilage, and regulatory compliance
• Writing thought-leadership articles and technical insights for trade press and internal platforms

What’s required?