Assistant Restaurant Manager - Devon

Description

Devon Seafood + Steak offers a comfortably upscale and refined atmosphere with globally sourced seafood and premium steaks. Our wine cellar features an award winning wine list and handcrafted cocktails for a one-of-a-kind dining experience.

This position is responsible for assisting with the management and administration of food and beverage activities for Devon Seafood + Steak.

As a Full-Time Team Member, you will enjoy perks such as FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID. Total compensation includes wage plus medical, dental, and vision coverage beginning the first day of the next month after you begin, 401K contribution, paid time off, and other benefits.

Job Duties

• Monitor restaurant processes and procedures to ensure adherence to brand standards and quality service. Enforce brand standards throughout the service process to ensure a consistent customer experience. Ensure full compliance with food safety and alcohol service guidelines.
• Analyze the flow of customers and evaluate service and food preparation to identify issues that may impact customer satisfaction. Resolve issues as needed.
• Provide leadership and direction of assigned area during shift. Resolve customer issues and maintain a floor presence to ensure adherence to hospitality standards.
• Plan and assign daily goals, tasks, and assignments. Monitor performance and assist in adjusting business strategy to continuously meet goals.
• Hire, train, and motivate staff; ensure staff are knowledgeable about current offerings and promotions in order to maximize sales.
• Develop and implement day to day promotions and programs to attract customers and drive sales. Monitor sales data and create programs and initiatives to fill gaps.
• Create staff schedules and adjust as needed to adhere to the labor budget. Monitor staff workload and deploy staff effectively to meet customer demand.
• Work collaboratively between the Front of the House and the Back of the House to ensure all internal and external guests are provided and receive exceptional service.
• Complete daily / weekly / monthly tasks such as record keeping, audits, sales reports, and inventories. Provide information to the Manager / Sr Manager as requested.
• Perform other duties as assigned.

Qualifications

Knowledge, Skills, and Abilities

Proficient working with details on a daily basis for prolonged periods of time.

Job Demands

This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices). Must be able to speak and read the English language. Substantial movements of the wrists, hands, and / or fingers (repetitive motion).

Note Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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