Service Advisor - Car Dealership

Job Description

Job Title :  Service Advisor (Car Dealership)

Location : Mallusk

Salary :  £28,500-£31,000 (depending on experience) + bonus – OTE 33-36K

Department :  Aftersales

12 Month Fixed Term Contract

Monday to Friday with 1 in 4 Saturdays – 42.5 Hours a week

Our client is an industry-leading and award-winning employer who are actively looking to recruit a Service Advisor for their dealership in Mallusk.

This role is a fixed term 12 month contract.

Job Purpose :

To drive the standard in customer care and deliver a courteous and efficient reception ensuring a high standard of customer satisfaction. To ensure high standards of quality workmanship and be an advocate of the service ‘Process Development Plan’ and support continuous process improvement. You’ll demonstrate our client's Purpose, Principles, and Ambition (PPA) in all dealings with colleagues, customers, and prospects.

Our client is looking for an experienced Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling / customer service environment. In addition to a strong people background, they are looking for applicants who can demonstrate drive, commitment, and enthusiasm along with a willingness to contribute to the team and more importantly their customers.

Key Responsibilities :

• Drive the standard in customer care with the diverse customer base
• Manage the relationship between customer and dealership.
• Manage the service process effectively.
• Go beyond process in delivering exceptional customer service.
• Deliver effective value-added sales solutions to customers to ethically promote the wide range of our clients products and services.

Essential Skills & Experience :

In addition to receiving a competitive salary, for the right candidate this position will offer :

AN AMAZING OPPORTUNITY WITH ONE OF THE TOP 25 SUNDAY TIMES BEST BIG COMPANIES TO WORK FOR

To apply for this exciting role, please submit your full CV in the strictest of confident to Jonathan Sweasey at Pybus Recruitment on email : jobs@pybusrecruitment.co.uk  or call 0191 8237799

Requirements

Benefits

Requirements

The ideal candidate will : Possess a proven track record of consistently achieving sales targets in car sales or a financial services related environment Be tenacious, enthusiastic and take personal responsibility for team achievement. Be a highly motivated individual with a strong work ethic A team player with a keen interest in people A strong desire to succeed. Take pride in their ability to maximise sales and profit opportunities whilst simultaneously delivering exceptional levels of professionalism and customer satisfaction. Be focussed on achieving goals; you will possess excellent interpersonal skills and will be recognised as being a self-motivated team player and target achiever Hold a valid UK driving licence