VW Workshop Controller

Job Introduction

An excellent opportunity has arisen for a Workshop Controller to join our VW Dealership in Coventry. Hours of work are 08 : 00 - 18 : 00, Monday to Fridays and Saturdays on a rota basis.

Excellent Basic Salary with OTE of up to £44,000 plus car & benefits.

The Workshop Manager is responsible for ensuring maximum productivity in the workshop, liaising between Service Advisors and Technicians, ensuring that all required work is actioned effectively and efficiently.

Description

• Managing the workflow of all jobs to brand standard.
• Manage a team of Technicians ensuring workflow through the workshop is done in an efficient and effective manner.
• Provide focused management to the service department team, to ensure an excellent customer experience.
• Ensure processes are always adhered to.
• Conduct regular process reviews with your Aftersales Manager to identify operational issues / discrepancies and ensure appropriate follow up actions are taken to rectify.
• Manage the performance of the workshop to ensure that KPI targets are achieved.
• Manage and plan workshop / support resources to ensure that work requirements are fulfilled.
• Support the department team as required and ensure that all work is completed on time.

Support the service department wit...