Client Relationship Manager

Key Duties & Responsibilities

• Lead customer onboarding, including communication with the team once a new customer is confirmed.
• Liaise with event speakers and design sessions to help customers (event sponsors) create impactful event experiences.
• Analyse the portfolio of events to identify opportunities for sponsors and maximise their partnership.
• Coordinate effective processes for each sponsor, ensuring alignment between delegates and sponsor objectives.
• Document sponsor communications and maintain accurate records.
• Advise and collaborate with internal teams (Events, Content, Marketing and Delegate) to ensure sponsors have a positive experience before, during, and after events.
• Track and report on sponsor success at events.
• Build positive, long-term relationships with sponsors through regular meetings and scheduled communications.
• Oversee marketing and social media activity to ensure sponsor exposure.
• Represent the company at external events as required.
• Secure hosts for sessions and coordinate initial communications between hosts and the events team.

Skills & Experience Required

Professionalism and attention to detail are essential.

Must have a UK Driving Licence and access to own vehicle. If you are available to work at short notice and able to commit to a fixed-term maternity contract, then we would love to hear from you. For a discreet, detailed discussion about the role, you can contact Shanelle Bowyer at (phone number removed). Alternatively, connect with us on LinkedIn via the following link : (url removed)

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