Sheltered Housing Support Worker

Sheltered Housing Support Worker - Complex Needs

Southend-On-Sea

Permanent

Full Time : 37.5 Hours

Pay Rate : £27,765 per year

An excellent opportunity to support individuals with complex needs, empowering them to move forward, sustain independence, and rebuild their lives in the community. Full UK Driving Licence and access to a vehicle necessary.

THE ROLE

As a Sheltered Housing Support Worker - Complex Needs, you will provide essential housing-related support and advocacy to individuals with multiple disadvantages, including rough sleepers and ex-rough sleepers. You will play a key role in helping residents access housing, health, and support services to achieve greater stability and independence.

Key responsibilities include :

Delivering person-centred support within hostel and outreach settings

Supporting individuals to access health services, treatment, and housing options

Advising on welfare benefits, financial wellbeing, and tenancy rights

Advocating for customers and ensuring their voices are heard in decision-making

Building strong, trusting relationships with people who are traditionally hard to engage

Liaising with partner agencies to provide holistic wraparound support

Responding to safeguarding concerns with professionalism and careTHE CANDIDATE

The successful candidate will have previous experience in a support role, ideally working with individuals with complex needs, trauma, or housing challenges.

We are looking for someone who :

Has experience working with vulnerable people with multiple disadvantages

Understands safeguarding, welfare benefits, and tenancy sustainment

Can work confidently both independently and as part of a team

Demonstrates strong communication skills with a non-judgmental approach

Holds a valid UK driving licence and access to a vehicleTHE CONTRACT

Working Hours : 37.5 hours per week – 9 : 00 to 17 : 00, 13 : 00-21 : 00 Monday to Friday, weekends 10 : 00-18 : 00

Length of Contract : Permanent

Rate : £27,765 per year, plus benefits

Benefits include :

25 days annual leave (plus bank holidays)

2 paid volunteering days per year

Flexible benefits scheme (healthcare, dental, tech, vouchers & more)

Life assurance (4x salary)

Up to 10% pension contribution

Family-friendly policiesHOW TO APPLY

If interested in this role, please apply using the link, or email (url removed) or call (phone number removed) and ask for Beth for further information

If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate