Planner/Scheduler/Coordinator

Planner/Scheduler/Coordinator

£35,296.00 (£36,984.00 after 6 months)
Cosham, Portsmouth

Overview

You will be joining a great team working within a fast‑paced office. This represents a challenging role and a fantastic opportunity for the right individual.

Responsibilities

• Scheduling responsive and planned appointments for field‑based operatives across the business – utilising multiple works management systems
• Liaising with, and directing, field‑based operatives
• Understanding response times and SLAs
• Identifying and escalating early warnings for risk to response times
• Understanding the difference between planned and responsive works

Qualifications

• Logical thinking with the ability to resolve problems quickly and effectively
• Computer literate, with understanding of MS Office packages
• Experience in customer service and working to targets is ideal – however this is not a call centre based role
• Data input skills

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK