QA & Governance Lead

Hours : Business hours, Monday to FridayAbout UsAt ROI, we support 70% of the UK's automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting edge tech solutions, we connect consumers and manufacturers, driving industry transformation.Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen. Join us and play a key role in shaping the future of automotive excellence.About the RoleWe are undertaking a flagship transformation programme for one of our client's Fleet Operations, moving from manual processes to fully automated workflows.As our QA & Governance Lead, you will play a critical role in making this transformation seamless, compliant, and built for long-term success.This is a career defining opportunity to :

• Shape operational standards and influence culture
• Gain end to end transformation experience, from pre-automation design to post-automation optimisation
• Work closely with senior stakeholders and enterprise-scale systems
• Build a platform for future career progression, with opportunities to move into senior leadership roles

What You'll DoPhase 1 - Pre Automation

Phase 2 - Post Automation

What We're Looking ForWe are seeking an individual with extensive experience in QA, audit, compliance, or operations, ideally within sales, fleet, or contract management. You will also bring :

Key Competencies

Why Join Us?We understand how important it is to look after our employees, so in return for your hard work, we offer a wide range of benefits, including :

Operating in the UK & Europe across five sites, ROI delivers a range of outsourced solutions to our Automotive clients, resulting in increased operational efficiency, sales and customer satisfaction.

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