Service Advisor

Service Advisor - 1-Year Fixed Contract (Opportunity to become permanent)

Bicester

Hours :  Monday - Friday 8am - 6pm, NO weekends

Salary :  £28,230 + bonus OTE 35k+ (Uncapped)

Ref :  29027

We have a new job vacancy available for a Service Advisor in Bicester. My client is one of the UK's leading main dealer groups in the area representing some fantastic brands. This is a great opportunity for a Service Advisor looking for a long-term career filed with progression opportunities. If you're a Service Advisor currently on the lookout, then apply now!

Service Advisor Duties

• Greet and assist customers when they arrive for scheduled and unscheduled servicing and repairs, acting as the primary point of contact.
• Book vehicles into the workshop, maintain regular updates to customers throughout the service process.
• Support the after-sales function by working closely with workshop controllers and assisting the Service Manager in the efficient running of a busy department.
• Manage customer expectations professionally, ensuring transparent communication and a high level of service at every touchpoint.
• Upsell additional products and services to both new and returning customers, contributing to departmental growth.

Key Requirements