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Head of Operations, PLEASANCE THEATRE

Head of Operations, PLEASANCE THEATRE

Guardian JobsLondon, England, United Kingdom
12 days ago
Job type
  • Full-time
Job description

Overview

Head of Operations, Pleasance Theatre – role at Guardian Jobs. The Head of Operations is the driving force behind the successful delivery of Pleasance’s multi-site operation at the Edinburgh Festival Fringe, as well as the year-round home in London.

In Edinburgh, responsible for overseeing 300 staff, managing communications with 260+ performing companies and ensuring the festival operation provides a first-class experience to over 500,000 attendees. In London, ensure the theatre operates to a high standard at all times, managing the Technical and Guest Services departments (Box Office, Front of House and Bar), and acting as a conduit between all departments including finance, programming and marketing.

The Head of Operations will bring acute attention to detail, strong financial planning and budget management skills, and a process-driven approach to work. They oversee festival and operational budgets across Edinburgh and London, produce and monitor financial projections, and work cross-departmentally to deliver the organisation’s aspirations cost-effectively and sustainably.

Responsibilities

  • Edinburgh : oversee 300 staff, manage communications with 260+ performing companies, and ensure the festival operation delivers a first-class experience to over 500,000 attendees.
  • London : ensure the theatre operates to a high standard; directly manage Technical and Guest Services departments (Box Office, Front of House, Bar); act as a conduit between departments and provide clear communication across the organisation.
  • Monitor budgets and financial projections; ensure resources are allocated effectively across the festival and year-round operation.
  • Provide leadership and support to staff; foster relationships with stakeholders and volunteers, including programmes such as the Pleasance Festival Volunteer Programme.

Essential Skills

  • Experience in a senior management capacity within an arts environment, preferably festivals.
  • Proven budget management and financial planning experience.
  • HR knowledge and experience managing recruitment, contracts and staff welfare.
  • Line management and a supportive leadership style.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and to deadlines.
  • Accuracy and attention to detail.
  • Flexibility, patience and good humour.
  • Desirable Skills

  • Mental Health First Aider.
  • First Aid trained.
  • Experience working on the Edinburgh Festival Fringe or a similar festival context.
  • Experience running training and development opportunities.
  • Seniority level

  • Executive
  • Employment type

  • Full-time
  • Job function

  • Management and Manufacturing
  • Industries

  • Advertising Services
  • How to apply

    For more information and to make an application please visit our website via the button below.

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    Theatre • London, England, United Kingdom

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