Contract 1st Line IT Support Engineer

For : Contract 1st Line IT Support Engineer

Location : Onsite in Havant, Hampshire - 5 days per week

Duration : 3 Month Initial Contract

IR35 : Small Company Exemption

Hours : Monday to Friday, 07 : 30am - 3 : 30pm (with a 30 min lunch break)

Start Date : Immediate / ASAP

Spectrum IT are working with a Havant-based client to recruit a Contract 1st Line IT Support Engineer. This is an onsite role providing front-line IT support to users, with a particular focus on maintaining and supporting a 3rd party booking application used by field service engineers to log and track their work.

Key Responsibilities :

• Provide 1st Line IT Support to local and remote users
• Manage Active Directory administration including account unlocks and password resets
• Support and maintain a 3rd party booking application used by service engineers
• Handle day-to-day service desk tickets, logging, updating, and closing requests in a timely manner
• Escalate issues when required, ensuring minimal disruption to business operations

Deliver professional, ...