Technical Account Manager

Account Manager Technical role - Hard FM Service Provider Central London - 75k

Would you like to work for an established, stable building maintenance contractor?

Do you have experience of managing commercial buildings?

One of the established names in the commercial building maintenance industry is looking to recruit an Account Manager to work on a high profile contract based close to Victoria Station in Central London.

The portfolio includes four of the mostrecognizable buildings in the area and they are looking foran individualwho will be able to provide a first class customer service and be able to organise, manage and motivate their maintenance teams.

The role will also be reporting directly to the Account Director and will time will be spent based on each of the four locations.

The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows :

• Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio / contract responsibilities.
• Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.
• Ensure contractually agreed KPIs / SLAs are met.

Attend strategic contractual / operationa...