Ocean Import

Ocean Import Operator / Account Manager

Salary : Up to £38,000

Location :  Manchester / M23

Office / Hybrid : Hybrid

Bonus : Quarterly bonuses

A successful and expanding freight forwarding company is seeking an Ocean Import Operator / Account Manager to join their modern office. This is a start-to-finish role with responsibility for both operations and customer management, within a supportive and well-established team.

The position is primarily focused on ocean imports, with the opportunity to be trained on air freight operations. Candidates without air freight experience are encouraged to apply if they are keen to broaden their skill set.

Key Responsibilities

Manage ocean import shipments from booking through to final delivery

Act as a key point of contact for customers, managing day-to-day accounts

Liaise with shipping lines, overseas agents, hauliers and customs

Prepare and manage import documentation and customs clearance

Track shipments and proactively manage any delays or issues

Receive training and support across air freight operations

Account manage

Learn and train on Air Freight Operations (experience isn't required for Air operations) training will be given  Requirements

Previous experience in ocean imports within freight forwarding

Ability to manage shipments start to finish

Strong communication and organisational skills

Customer-focused approach

Willingness to learn and develop within air freight Benefits

Basic salary up to £38,000 (depending on experience)

Quarterly bonuses plus annual bonus

Hybrid working

25 days holiday plus bank holidays

Modern office environment

Supportive and experienced management team

Long-term career progression within a stable, growing company