Private Club Event Operations Director (Hiring Immediately)

Do you strive to deliver excellence for two of London’s leading private members clubs?

Home House Collection is seeking a dynamic individual to lead our Events Sales and Planning team as interim Group Events Manager from mid-October 2025.

Why Home House Collection?

Home House Collection owns two of London’s leading private members clubs.

Both Home House and Home Grown welcome individual characters and through their varied events and service culture they create a convivial environment in which their community flourishes.

The two clubs share the same values, however, the fundamental difference between the two is the purpose. Home Grown being for business and Home House for socialising.

As interim Group Events Manager you will report to the General Manager of Home House and your responsibilities will include :

• Sales management

Formulate and deliver the annual sales plan whilst managing, forecasting and driving event opportunities.

Communicate the progress of sales targets to all relevant parties clearly, concisely and consistently. Highlight any significant variations along with any reasoning and proposed resolutions.

Communicate the agreed plans, strategies and goals at all levels within the business, whilst taking responsibility for the execution and successful realisation of such.

Ensure processes and procedures are implemented to :

Manage bookings and events to maximise sales, occupancy, rates and profit.

Plan and manage seasonal peaks, troughs, and businesses specific trends to ensure the optimum yield is achieved.

Ensure the Events phones are covered at all times and make the switchboard aware if anyone is out of office.

Oversee the maintenance of an accurate and relevant customer database, ensuring that it is updated regularly with accurate and relevant information.

Develop a plan to expand the reporting of the database in order to analyse and confidently recommend strategic growth and development of event sales opportunities.

Ensure that the processes to safeguard and protect the security and integrity of the customer database are followed under GDPR guidelines.

Ensure each event is effectively managed from pre-planning to beyond its completion.

Liaise with the Private Parties teams to ensure each event is run effectively and that all parties are aware of their responsibilities.

Develop professional relationships with guests, members, potential members and external suppliers, acting as an ambassador of the Home House Collection at all times.

Handle guests in such a way that sales and profitability is maintained.

Handle all queries and complaints with tact, reporting any feedback of a negative nature to the General Manager.

To manage the team whilst promoting a professional image with a caring and helpful attitude to ensure consistent and continual high service standards.

Communicate clearly and concisely with the team on the aims and goals of both the department and the businesses.

Manage and appraise individual sales targets and sales activity.

Consult with the team on the processes, strategies and plans to achieve these aims whilst taking responsibility for the implementation, monitoring and review of such.

Develop your team and hold appraisals on OpenBlend at least once per quarter.

Provide support to individual team members in being aware of workloads, tasks and projects.

Liaise with the Human Resources team regarding any employee relations issues, in order to ensure compliance with Company policies and employment legislation.

In return, what do we offer?

If you feel this is the perfect role and environment for you, please share your CV. We look forward to hearing from you!

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