Coordinator

We have a opportunity for a Coordinator to join our clients dispatch team in Manchester on a inital 3month contract.

The role will be working within their Security team coordinating works for engineers

• You will be expected to;
• Dispatch engineers using software, prioritising jobs based on needs and job urgency.
• Reallocate tasks and collaborate with engineers and management to resolve any issues.
• Communicate with customers, managing expectations and resolving conflicts.
• Build strong relationships with customers, providing solutions and feedback for improvement.
• Track job progress to ensure timely completion and adherence to service standards.

Ideally we are looking for someone with coordinating, dispatch experience within a service environment, although will consider someone from a customer service / fast paced environment background