Sales Support Coordinator

Sales Support Coordinator

Location : Liversedge

Reports To : Group Sales Director

We are looking for a highly motivated and detail-oriented

Sales Support Coordinator

to provide essential administrative and operational support to our Sales Team. This is a fast-paced and varied role that requires excellent organisational skills, a proactive approach, and the ability to work with multiple departments.

The Sales Support Coordinator will play a key role in ensuring smooth sales operations, supporting client communications, and helping the business deliver first-class customer service and continued growth.

Key Responsibilities

Client Communication

Act as the first point of contact for incoming enquiries

Qualify leads and build customer relationships through professional communication

Communicate with clients regarding sales order confirmations, delivery timelines, documentation requirements, free issue requests and order updates.

Sales Coordination

Liaise with NPD, Operations, and other departments to ensure smooth execution of projects and sales activities.

Support in managing sales projects from concept to delivery

Administrative Support

Prepare and coordinate the completion of sales documents such as tender requests, artwork approvals, technical documents and information, registration requirements etc.

Support the sales team with data entry, scheduling, and project management

Order Management

Accurately process incoming sales orders and requests

Data Management

Maintain and update the CRM system.

Team Support

Provide cover for sales and operations team members when required

Assist with additional sales-related activities, including client information and document requests, liaison between sales team with other departments such as Quality, NPD and operations,

Join our team as a Sales Support Coordinator!

We are a leading UK-based manufacturer of vitamins, minerals, and supplements, working with key retailers, global brands as well as new start-ups and independent brand owners. We are looking for a

Sales Support Coordinator

to join our team.

In this role, you'll be the backbone of our sales operation – handling incoming client enquiries, qualifying leads and coordinating with different departments, preparing documents and assisting with general sales admin and ensuring our customers receive the best service possible. You will work closely with the New Product Development team to be able to advise customers on product formulations and offer technical advise. You'll also keep our CRM system up to date, while supporting the sales team with key projects.

What we're looking for :

Required Skills & Qualifications

Proven experience in an administrative, sales support, or customer service role (preferably in FMCG, manufacturing, or related industries).

Strong organisational skills and the ability to manage multiple priorities.

Excellent written and verbal communication skills.

Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM systems.

Customer-focused approach with the ability to build strong client relationships.

A proactive team player with high attention to detail.

INDHS

TPBN1_UKTJ