Deputy Care Manager

Right at Home UK is one of the world’s most trusted care companies. Through its global network of over 600 locally owned and operated offices it helps thousands of people every day to continue living happily and independently in their own homes.

The personal choices of our Clients are at the forefront of the care we provide, and our care is “outcome focussed” meaning that we support Clients to achieve what they want – whether that be the ability to walk unaided to the bottom of the garden or go dancing and swimming.

Job description : Deputy Care Manager

Location : Cardiff & Newport

Reporting to : Registered Manager

Why Join Us?

At Right at Home Cardiff & Newport, we believe in delivering care that makes a real difference. You’ll be part of a supportive, passionate team where your ideas and leadership are valued. If you’re a Senior, Field Care Supervisor, or Coordinator, this is a brilliant opportunity to take the next step in your career and progress into care management. If you’re ready to grow and develop with us, we’d love to hear from you.

About the Role :

We’re looking for a motivated and passionate Deputy Care Manager to support our high-quality care service across Cardiff & Newport. You’ll work closely with the Registered Manager to deliver outstanding care, lead and support our team, and ensure full compliance with CIW and commissioning standards.

Key Responsibilities :

• Support the day-to-day delivery of care services across Cardiff & Newport
• Ensure compliance with Right at Home, CIW, and other local / national standards
• Provide leadership and support to office staff
• Oversee quality assurance and work closely with the Compliance Officer
• Promote person-centred care and implement care plans effectively
• Take part in Manager on-call duties
• Support and oversee Care Coordinators and rota management
• Provide admin support to the Registered Manager
• Step into the Registered Manager role when needed
• Support recruitment and interviews
• Monitor and manage team performance against KPIs
• Understand and work within the brokerage system

Essential Requirements :

What We’re Looking For :

We take great pride in developing our team. If successful, you will have access to an outstanding support network to allow you to grow and reach your full potential.

Right at Home is an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristics.