Job Description
Accommodation Officer – Temporary Accommodation
Location : London
Contract : Temporary – 6 Months
Hours : Full-time
Rate : £22.59 per hour (LTD)
We are currently working on behalf of a local authority client who is seeking an experienced Accommodation Officer to join their Housing Needs / Temporary Accommodation team on a six-month temporary contract.
This is a frontline housing management role responsible for managing a portfolio of temporary accommodation and Private Sector Leased (PSL) properties, ensuring properties are safe, compliant, and suitable for homeless households placed under statutory duties.
Key Responsibilities \n
- Manage a patch of temporary accommodation and PSL properties, including voids, lettings and tenancy management
\n
Carry out regular inspections to ensure compliance with health & safety legislation and housing standards\n
Monitor occupation, prevent unauthorised use, and manage vacation and repossession processes\n
Liaise with landlords, managing agents and accommodation providers to ensure contractual compliance\n
Handle complex casework including tenancy breaches, ASB issues, complaints and enforcement matters\n
Support households in temporary accommodation to explore alternative housing and move-on options\n
Deliver safeguarding interventions and make referrals to external agencies where required\n
Complete sign-ups, tenancy audits, welfare checks and both scheduled and unannounced visits\n
Work closely with internal teams including ASB, Enforcement, Environmental Health and Legal Services\n
Identify and respond to fraud, misuse of accommodation and tenancy failure risks\n
Assist with disrepair and compensation claims, providing documentation and statements as required\n
Maintain accurate case records and provide high standards of written and verbal communication\n Essential Experience & Skills \n
Experience working in a customer-facing housing or homelessness service\n
Proven experience managing temporary accommodation or similar housing stock\n
Strong casework skills with vulnerable households and complex needs\n
Knowledge of homelessness legislation, tenancy management and housing standards\n
Experience of safeguarding and multi-agency working\n
Ability to manage conflict and work with customers in stressful situations\n
Strong organisational skills and attention to detail\n
Full UK driving licence and access to a vehicle (essential)\n Desirable \n
Local authority housing experience\n
Knowledge of PSL schemes and landlord liaison\n
Experience dealing with ASB, enforcement action or court proceedings\n Why Apply? \n
Six-month contract with a well-established Housing Needs service\n
Meaningful frontline role supporting homeless households\n
Competitive LTD rate\n
Immediate start potential\n