General Manager

About the Role

An established and growing roofing and construction contractor based in Sussex is seeking a dynamic General Manager to lead and coordinate all internal operations. With a strong presence across the South of England, the company delivers high-quality roofing solutions — both flat and pitched — across a range of commercial, residential, and local authority projects.

This senior-level role will take responsibility for the overall performance and smooth running of the office, including HR, compliance, finance coordination, and operational oversight. Reporting directly to the Directors, you’ll play a critical role in supporting strategic business growth and ensuring internal teams are aligned, efficient, and well-resourced. The Operations Manager and other departmental heads will report into this position.

This is not a site-based or project delivery role, but a central leadership position with broad oversight across people, systems, and business performance.

Key Responsibilities

Lead the day-to-day running of the office and support functions, including HR, administration, compliance, and internal coordination.

Line-manage the Operations Manager and key department leads, ensuring smooth workflows and aligned priorities across all functions.

Oversee internal processes and systems, driving continuous improvement in operational efficiency.

Manage all HR-related matters including recruitment, onboarding, performance management, and employee wellbeing.

Ensure compliance with industry regulations, health & safety standards, and company accreditations.

Monitor business performance and work with Directors to deliver strategic and commercial objectives.

Maintain regular reporting and high-level visibility of project performance without being directly involved in delivery.

Foster a positive, team-oriented culture and act as a central point of leadership within the business.

What We’re Looking For

Proven experience in a General Manager, Business Manager, or senior leadership role within the construction or roofing sector.

Strong understanding of the construction lifecycle, with specific roofing experience being an advantage.

Skilled in team leadership, and office-based operations.

Commercial awareness with the ability to support financial planning, resource allocation, and process development.

Excellent organisational, communication, and interpersonal skills.

Proficient in Microsoft Office and familiar with project or business management systems.

A confident, solutions-focused leader with the ability to work closely with Directors and represent the business professionally