Dual Fuel Revenue Protection Officer

Dual Fuel Revenue Protection Officer

Salary : £47,000 Basic Salary

No On-call and No Weekends

Coverage Areas : PL, TQ, EX, BN, TN, RH, CR, SE, SW, W

Contract : Permanent

About the Role

As a Revenue Protection Officer, you will play a vital role in investigating, detecting, and preventing gas and electricity theft across both residential and commercial properties. You'll ensure all installations are left safe, gather evidence, and work closely with energy suppliers to determine the appropriate course of action.

You will also support debt recovery activities, which may include metering tasks such as SMART meter installations, de-energising, or disconnecting supply where required.

Key Responsibilities

Investigate and prevent gas and electricity theft

Ensure all sites and installations are left safe and compliant

Collect evidence and complete detailed reports

Carry out metering, disconnection, and reconnection activities

Manage challenging or confrontational customer situations professionallyWhat We're Looking For

Must have CCN1, MET1

Single fuel EUSR registered

Full UK driving licence (maximum 6 points)

Strong customer service and communication skills

Calm, professional approach in difficult situations

Previous revenue protection or conflict management experience is desirable but not essential

Positive, proactive, and solution-focused attitudeRECenergy has single-fuel and dual-fuel metering positions available across the country, so if this position is not right for you, get in touch and we will still be able to help you elsewhere. RECenergy are experts in Smart metering, single and dual fuel metering, solar installations, EV installations and mid to senior management roles