Ticketing Executive

We have a fantastic, new opportunity for an experienced Ticketing Executive to join a leading Tour Operator.

Working within our client's Reservations Service Team, the successful candidate will be responsible for ensuring that tickets are issued accurately and on a timely basis and actioning schedule changes quickly and efficiently.

Ticketing and GDS experience is essential for the role and in return, our client can offer a highly competitive salary up to £30k plus bonus and excellent travel industry benefits.

For more information, please see our website for further details, or apply online.

Role of Ticketing Executive :

• Ensure that all queues are kept up to date including : schedule changes, general, web, native and re-issues,
• Ensure that all Q’s are checked at the end of the day to ensure that all tickets have been issued.
• Monitor fuel, tax and fare increases and ensure that agents and clients are notified and deadlines are met.
• Assist with the BSP Ticket Audit
• Monitor schedule changes and ensure that agents and customers are advised of scheduled changes and then action changes.
• Advise the crisis team of any disruptions to airline services that will affect passengers and ensure that contingency plans are followed.
• Assist with airline refund and ensure they are processed within set guidelines.
• Investigate any ADM’s received and ensure that if required they are disputed with the airlines.
• Ensure that E-tracker refunds are kept up to date and processed from the reports
• Complete rebooking of flights, hotels and transfers when needed.
• Out of hours support when required on a Rota basis or to cover sickness.

Skills required for the role :

If you’re interested in learning more about this Ticketing Executive role, please press the apply online button now!

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