Right to Buy Officer

Right to Buy Officer

Temporary - 12 Months

Full Time

Location : Wigan / Hybrid

The Role

As a Right to Buy Officer, you’ll play a vital role in managing Right to Buy and leasehold matters, ensuring legal compliance and high-quality customer service. You will be the key point of contact for tenants and leaseholders, guiding them through the process and helping them understand their responsibilities.

Key Responsibilities :

Act as the lead contact for all Right to Buy and leasehold enquiries

Provide clear and accurate guidance to customers on their rights and obligations

Manage shared ownership sales, staircasing, and resales

Ensure accurate calculation and validation of service charges

Support the collection and monitoring of service charges

Coordinate meetings related to leasehold matters and service charges

Maintain accurate records and ensure compliance with legislation and council procedures

Collaborate with internal teams to ensure seamless service deliveryThe Candidate

We're looking for someone with :

Experience in leasehold management and / or Right to Buy processes

Strong understanding of leasehold and Right to Buy legislation

Excellent communication and interpersonal skills

Ability to manage workloads and meet deadlines

Proficiency in administrative and IT systems

A proactive, customer-focused attitude

Ability to travel across Wigan Borough if requiredThe Contract

A flexible, hybrid working model – 2 da...