IFA Administrator

Our client, a specialist Wealth Management firm, are looking for an IFA Administrator to join the business on a permanent basis.

As IFA Administrator you will actively support the Wealth team by carrying out general day to day administration of Life, Investment and Pensions, including submission of new online applications / top ups and processing of paper based applications.

Role Responsibilities:

• Maintain / keep up to date all trackers / spreadsheets as required by the Client Services Manager
• Running comprehensive IO activities for each piece of business whether it is new business, top ups and any other policy variations for example Change of DFM/Model, Fund Switches
• Adding fees/ payaways /splits entries to IO
• Knowledge of Adviser Bandings
• Knowledge of Introducers / Payaways
• Oversee management of Annual Reviews and Portfolio Reviews that are due i.e. ensuring delivery and action by adviser and Review Team
• Assist the Review Team with the preparation of AR’s & PR’s in overflow situations
• Check Portfolio Reports prepared by Review Team
• Liaising with clients, solicitors, accountants, life offices, lenders and platform providers by telephone, e-mail, fax and letter
• Handle administration enquiries / queries as directed by the Client Services Manager
• Provide training / mentoring to apprentice staff as directed by the Client Services Manager
• Prepare Platform withdrawals / fund switches / transactions for approval by Senior CSE or Client Services Manager
• Producing ad-hoc (non-standard) and standard letters in response to customer/provider queries
• Obtaining life, investment and pension quotations using research tools
• Presenting quotations to advisers along with relevant data and documents required for the advice to be provided

Key Skills & Experience:

• The requisite knowledge for the role being undertaken
• Be working to / maintaining basic administration, technical knowledge and qualifications for the job role
• Detailed knowledge and understanding of the firm’s administration and client service requirements
• Understanding of the provision of advice to clients in a compliant manner as detailed in the firm’s compliance manual and procedures

Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful.