Head of Infrastructure and Operations

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

The position is based in either Dalgety Bay or London and requires regular travel across multiple geographies.

How you’ll make an impact

As the Head of Infrastructure and Operation, you will shape Ingenico’s global IT & Services digital landscape by defining and executing a forward-looking Infrastructure & Operations (I&O) strategy.

You’ll modernize our technology architecture, strengthen resilience and security, optimize costs, and enable scalable growth — directly powering business performance worldwide.

What you’ll do

• Define and deliver the global I&O strategy aligned with enterprise architecture and business goals.
• Modernize infrastructure (cloud, networks, platforms) to drive performance, resilience, and innovation.
• Lead IT Service Management and Disaster Recovery strategy at scale.
• Drive continuous improvement, operational excellence, and cost optimization.
• Oversee governance, budgeting, vendor partnerships, and service performance.
• Act as a trusted advisor to senior stakeholders across IT and the business.
• Build and lead a high-performing, global team, fostering talent, collaboration, and accountability.

What you bring