Cloud Operations Engineer (Nights)

Intercity is seeking a highly skilled Cloud Operations Engineer (Nights) to join our growing team. In this role, you will be responsible for managing and optimising our clients complex cloud and on-premise infrastructures, with a strong focus on Microsoft Azure platforms, networking, and systems troubleshooting.

This role also requires you to provide end-to-end support across Service Desk tiers (13). That means you will not only resolve high-level, complex technical issues but also contribute to front-line customer service, incident triage, and service request fulfilment when required.

The hours of work for this role are Monday - Sunday - 4 on 4 off - 7pm - 7am.

Key Responsibilities as a Cloud Operations Engineer :

• Maintain and troubleshoot Azure and hybrid cloud environments.
• Perform proactive monitoring, incident response, and root cause analysis of mission-critical systems.
• Configure, optimise, and secure servers, virtual machines, networking, and storage solutions.
• Create and maintain scripts (e.g., PowerShell) to automate operational tasks.
• Contribute to design and implementation of new cloud and hybrid solutions.

Service Desk Element :

Tier 1 ...