Customer Service Advisor

Are you a confident communicator with a passion for delivering exceptional service and driving client engagement? Our client is looking for a proactive and organised Customer Service Advisor to join their dynamic team. In this role, you’ll play a key part in supporting business development efforts, managing client pipelines, and ensuring a seamless customer experience, all while gaining valuable experience in a fast-paced, forward-thinking environment.

What’s on Offer?

Job type : Full time, permanent

Location : Heathfield, East Sussex

Salary : £25kp / aKey Responsibilities :

Proactively identify and engage prospective clients through strategic, multi-channel outreach, leveraging phone calls and personalised emails to drive interest and build relationships

Manage and maintain an accurate, up-to-date client pipeline, ensuring all lead activity is tracked and optimised for effective follow-up and conversion

Create and deliver professional, detail-oriented sales quotes and process orders with accuracy and efficiency to meet client expectations and support revenue growth

Conduct in-depth market research to identify emerging trends, evaluate competitor activity, and pinpoint high-potential opportunities for business expansion

Build and nurture relationships with key decision-makers across targeted segments to open doors and drive new business opportunities

Contribute to the creation of impactful presentations and p...