Head of Retail

Overview

Location : UK-wide, regular store visits required. Salary : £80,000 – £100,000. Reports to : CEO.

As a fast-growing fashion jewellery brand with ambitious store roll out plans, we are seeking a Head of Retail to take full ownership of retail operations and play a defining role in our growth story.

This role isn’t for someone who just wants to manage stores - it’s for a retail rockstar. Someone who thrives on pace, pressure, and challenge. Someone ambitious, fresh, and driven - ready to step up from running a territory of 20–30+ stores to shaping the retail engine of a brand in rapid growth.

You’ll be hands-on in stores, pushing teams to deliver their best, while also steering strategy, recruitment, compliance, and operational excellence. Always going above and beyond, you’ll bring energy and vision, ensuring every store is a true brand experience while delivering sharp commercial results.

What You’ll Do

• Lead, inspire, and support Regional / Area Managers across the UK, setting clear standards and expectations.
• Take full ownership of recruitment operations and rotas with Regional Managers, ensuring stores are staffed efficiently with the right teams at the right times to budget.
• Drive consistent retail performance with a laser focus on sales, profitability, and customer-first execution.
• Oversee retail operations and visual merchandising across stores, embedding best practice and consistent brand standards.
• Act as the link between boardroom strategy and in-store execution, making growth plans real.
• Partner with the CEO on sales performance, growth strategy, and retail expansion.
• Lead and deliver multiple new store openings – managing everything from recruitment and training through to operations and customer launch.
• Work with local councils and authorities to ensure all piercing services meet compliance and licensing requirements.
• Take full accountability for P&L performance across the retail estate.

What You’ll Bring

Personal Attributes

What’s on Offer

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