Receptionist

The role - Receptionist

Salary - £24,510

Hours - 35 hours per week

Location - Glasgow (West)

Benefits

• 12.5% non-contributory pension
• Life Assurance
• Holiday for your Birthday
• Benefits portal with various discounts
• Gym on site
• Subsidised lunch
• Private medical cover

As the organisation's Receptionist, you will be the first point of contact for the company, providing a professional, welcoming, and efficient service to all visitors, callers, and colleagues. In this highly visible role, you will support the wider business with a range of administrative, facilities and front‑of‑house duties, ensuring the smooth running of daily operations and delivering consistently high standards.

Key Responsibilities

Front of House & Reception

• Greet, welcome, and announce all visitors in a friendly, professional manner.
• Handling all incoming calls promptly and accurately, and forwarding to the relevant departments.
• Monitor visitor access, ensuring security procedures are followed, maintaining logbooks, and issuing visitor badges.
• Check in guests and clients, managing visitor Wi‑Fi passwords and assisting with general enquiries.
• Maintain the reception area to a high corporate standard at all times.
• Provide front desk and telephone support for additional sites when required.

Administrative & Corporate Support

• Open the office each morning and check overnight messages.
• Provide administration support to the wider business.
• Update appointment calendars, schedule meetings, and ensure meeting rooms are set up and equipped.
• Support with various document tasks including photocopying, filing, collating, and preparing paperwork.

Mail, Courier & Logistics Coordination

• Receive, sort, and distribute mail, deliveries and courier items.
• Process outgoing courier shipments and prepare associated documentation.
• Monitor stock levels of courier materials and order FedEx packaging as needed.

Facilities & Office Support

• Liaise with facilities regarding office maintenance requirements.
• Maintain inventory of office stationery and place orders when required.
• Support the Facilities Manager with ad‑hoc administrative requests.
• Coordinate catering and transportation requests, updating and communicating the catering schedule.

Candidate Requirements

• Previous experience of working in a busy reception area within a corporate environment.
• Excellent telephone manner: articulate, courteous and confident.
• Strong customer service skills, presenting a warm and professional company image.
• Ability to multitask, prioritise workload effectively, and remain calm under pressure.
• Strong communication skills and a proactive, flexible approach to daily tasks.
• Computer literate with intermediate MS Office skills (Outlook, Word, Excel, PowerPoint).

A great opportunity to join a respected organisation with traditional values and a competitive benefits package. Apply today!

Office Angels is an employment agency and business. We are an equal‑opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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