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IT Support / IT Manager

IT Support / IT Manager

IT Talent SolutionsLeeds, West Yorkshire, UK
18 hours ago
Job type
  • Full-time
Job description

Job Description

Role : IT Support / IT Manager

Purpose

We’re looking for an experienced IT professional to provide hands-on support and manage IT systems. This role covers user support, system administration, and ensuring data security, while also helping to develop and improve business applications.

The role

  • Deliver 1st line support for staff and remote users.
  • Manage servers, networks, and system updates.
  • Oversee data security : backups, firewalls, antivirus, and compliance.
  • Administer remote access (e.g., Citrix) and Microsoft 365.
  • Maintain hardware / software inventory and licences.
  • Support and develop case management and business systems.
  • Manage vendors and IT support contracts.
  • Produce user guides, training, and system reports.
  • Ensure compliance with internal policies and industry standards.

About You

  • Strong knowledge of Microsoft Windows, 365, Windows Server, Active Directory.
  • Familiarity with case management systems, Citrix, email security, and remote support tools.
  • Desirable : security tools, IT asset management, VBA programming.
  • 3+ years in IT support / systems admin (legal / professional services background advantageous).
  • Excellent communication and problem-solving skills...
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    It Support • Leeds, West Yorkshire, UK

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