Contact Centre Agent - Uncapped Commission (Darlington)

Where : EE Darlington

Full time : Permanent

Salary : 25,087.00 rising to 25,684.00 at 9 months in role, plus uncapped commission

Hourly rate : 12.82 per hour rising to 13.12 per hour at 9 months in role

Start date : November 2025 onwards

Why this job matters

If youre a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. Well give you training on the rest so youre ready to talk confidently about all our products and services.

We dont do hard sales. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Darlington .

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. Were here to support you in being successful, meaning well do everything we can to make sure you dont miss that appointment or can look after your family in an emergency. Just a few ways were doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

Whats in it for you?

• Agreatstarting salary of23,504 rising to 24,064 after 8 months of being here, plus incentives and bonuses.
• Online GP Giving you access to a GP via telephone or video 24 / 7 for both you and your immediate family, fully funded by us.
• Market leading paid carers leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
• Hugediscounts of EE & BT products including your Mobile and Broadband saving youhundredsofpoundsevery year.
• Support in carving your own career path. We are passionate about developing our people and well support you in achieving the career you want.
• Season TicketTravel Loan giving you the funds topay for your travelto and from work up front, making a difference where it counts.
• Volunteering days, so you cangive backto your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, weve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?