ServiceNow Product Manager

ServiceNow Product Manager required to lead and optimise the enterprise ServiceNow platform within a complex global environment in Glasgow. This is an opportunity to shape product strategy, drive transformation, and lead platform enhancement within a progressive, digital first organisation.

The Company

This is a leading global organisation with a strong focus on innovation, digital transformation, and service excellence. With significant investment in its technology landscape, the business continues to evolve its IT operations and deliver world class services to its international user base.

You'll be joining a firm where technology plays a central role in enabling business performance, resilience, and growth. The IT environment is rapidly modernising, and the organisation is committed to leveraging enterprise platforms such as ServiceNow to deliver efficiency, visibility, and automation at scale.

The Role

As ServiceNow Product Manager, you'll be responsible for the strategic direction, development, and continuous improvement of the ServiceNow platform across all global sites.

You'll own the platform roadmap, oversee delivery of new functionality, and ensure the platform continues to evolve in line with organisational goals. You'll also work closely with business stakeholders, IT leadership, and external vendors to ensure the platform delivers maximum value and supports busi...