Relief Shop Manager

Get 'that-run-things-your-way' feeling.

Join the Dorothy House Retail Revolution and be part of something brand new! You'll shape the culture, help build the team, and bring this exciting new space to life in your community.

We'll provide you with a meaningful vocation and ongoing training and education from the moment you join. We're looking for empowered individuals like you, who share our values, can motivate customers, donors and volunteers, and offer unique shopping experiences, great customer service and beautiful product choices.

No retail or charity experience needed , just a willingness to learn and lead!

If you love second-hand style, thinking independently, and immersing yourself in your local community, we need your energy. Help us put the 'power into purchase' and inspire people to shop Dorothy House, funding end of life care while putting colour and life into wardrobes and homes!

RELIEF SHOP MANAGER | £25,785 per annum

If you're looking for a flexible, rewarding challenge, and the opportunity to support a variety of Dorothy House shops across our retail network then we want to hear from you. You will play a key role in keeping our shops thriving, providing cover for managers, supporting teams, and ensuring customers enjoy an unforgettable shopping experience.

The role will include :

• To travel to shops across our area to provide relief cover for Shop Managers.
• To support stores in achieving their sales budgets and ensure stock collection / deliveries are managed effectively and implement the shop price guide in order to maximise sales.
• Ensuring that staff and volunteers are competent to prepare goods for display; display and rotate goods; provide great customer service; maintain high standards of cleanliness and tidiness; implement all aspects of the Gift Aid scheme.
• To actively recruit and encourage volunteering within your shops, maintain a volunteer rota to ensure shop is trading at all published times.
• To ensure the Gift Aid scheme operates legally and effectively regarding approach to donors; preparation and sale of stock; and recording and inputting data of donor and sales information.
• To ensure the maintenance, safety and security of all parts of the shop's premises.
• To ensure that all backstage areas are properly organised and operate efficiently always maintaining adherence to health and safety guidelines.
• To train, inspire and lead both paid staff and our incredible volunteer teams that work with you in our stores.

See our full detailed Job Description on our website for more information.

HOURS OF WORK

This is a full time position. You will be contracted to work 37.5 hours per week working 5 days out of 7.

Due to the nature of this role, you will be required to work regular weekends.

Looking for part time work? - We would absolutely still welcome your application! Just let us know you are looking for when you apply.

ABOUT YOU

This role is physically demanding and requires regular lifting, moving stock, and being on your feet for extended periods. While full manual handling training will be provided and we commit to considering reasonable adjustments, applicants should be aware that the core duties of this role require a high level of physical activity.

Essential requirements :

Desirable requirements :

ABOUT THE BENEFITS

The Dorothy House Retail team is an incredible place to work, these are just a few of our benefits that we offer to our staff :

If this sounds like your ideal job, then we'd love to see your application.

Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application .