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Team Leader - PI Motor Insurance

Team Leader - PI Motor Insurance

Red Dot Commercial LimitedAshford, England, United Kingdom
9 days ago
Job type
  • Full-time
Job description

Responsibilities

  • Leading a team of PI Claims Handlers, setting clear expectations and ensuring high standards of service.
  • Managing workloads, coaching, and developing staff to meet individual and team objectives.
  • Overseeing the effective handling of PI claims, ensuring compliance with regulatory and legal requirements.
  • Driving performance, improving processes, and ensuring cases are resolved efficiently and fairly.
  • Acting as a point of escalation for complex cases and supporting decision-making.

Overview / Opportunity

Were looking for an experienced PI Team Leader to join a busy, fast-paced insurance environment. This is an excellent opportunity for someone with strong leadership skills and solid knowledge of personal injury claims to step into a pivotal role where you'll guide and support a high-performing team.

  • Experience managing or supervising a team within PI claims or a similar insurance setting.
  • Strong technical knowledge of personal injury claims handling.

    • Qualifications

  • Excellent communication, coaching, and mentoring skills.
  • Ability to prioritise workloads and keep the team focused on delivering results.
  • A proactive approach to problem-solving and continuous improvement.

    • Benefits

  • Competitive salary with annual reviews.
  • Generous holiday allowance and pension scheme.
  • Ongoing training and development opportunities.
  • Supportive and collaborative working culture.

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    Team Leader • Ashford, England, United Kingdom