Aftersales Advisor

Aftersales Advisor  Hinckley

£12.21 per hour (£24.444)

Aftersales

An exciting opportunity has arisen for an Aftersales Advisor to join a leading car supermarket.

Benefits :

• Monday-Friday
• 28 days holiday
• Free Parking

Working hours :

Join The UK’s Fastest Growing Independent Used Car Supermarket

We pride ourselves on being one of the UK’s leading independently owned used car supermarkets. With years of industry experience and a wide range of vehicles to suit every budget, our priority is simple : delivering outstanding customer service.

We offer a fast-paced, dynamic workplace with a supportive team committed to training, development, and helping you build a long and rewarding career with us.

The Role As a key member of our Aftersales team, Being the Aftersales Advisor you will :

Coordinate between customers, warranty providers, and repair agents efficiently and professionally.

Handle inbound and outbound calls, responding promptly to customer enquiries.

Manage and resolve customer complaints with empathy and effectiveness.

Interpret customer concerns, keeping them updated throughout the process.

Provide clear advice and guidance to help customers resolve vehicle issues.

Ensure customer needs and expectations are fully understood and met.

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