Cloud Operations Engineer

Overview

Intercity is seeking an experienced Cloud Operations Engineer (Tier 3) to play a key role in delivering, managing, and optimising our clients\' cloud and hybrid infrastructures. You will be responsible for ensuring the stability, performance, scalability, and security of mission-critical systems, with a primary focus on Microsoft Azure and associated modern workplace technologies. This senior-level position requires excellent troubleshooting skills, deep technical knowledge across cloud and on-prem platforms, and a passion for automation and continuous improvement. You will also collaborate with architecture, security, and project teams to ensure operational excellence and long-term platform sustainability.

The hours of work for this role are on a shift pattern Monday - Sunday, 7am - 7pm, 40 hours per week.

Responsibilities

• Operate, monitor, and maintain Azure and hybrid environments (IaaS, PaaS, SaaS).
• Proactively monitor system health, performance, and availability using Azure Monitor, Log Analytics, and other tools.
• Manage and optimise compute, storage, and networking resources.
• Apply and manage governance, compliance, and security policies across cloud estates.
• Execute backup, disaster recovery, and business continuity procedures.

Systems Management & Optimisation

Collaboration & Support

Education & Qualifications

Desirable Qualifications

Experience & Knowledge

What We Offer

Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference - Intercity is a technology solutions partner that isn\'t all about tech. It\'s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.

Our Vision & Values

Our vision is to be the best technology partner to work for and with - we are really proud of our achievements so far :

3-star “World Class” Best Companies accreditation, and for 2022, 2023, and 2024 :

We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We\'re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website

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